Tenant

Surveys

We provide basic tenant satisfaction assessments free as part of the GoAmenity solution. This can be a customized survey program for portfolios consisting of Office, Mixed Use, Residential, Industrial, Medical, Retail & Corporate Assets.
Increase
Portfolio
Occupancy
Enhance
Competitive
Position
Compare
Personnel
Performance
Prioritize
Capital
Expenditures
Improve
Tenant
Retention
Annual

GoAmenity embeds our survey technology into the GoAmenity app and website. It makes it extremely simple to create, deploy and ensure response and quality results. Our annual tenant survey programs objectively measure the entire tenant experience. From the leasing process to service delivery, your team will be provided with action items aimed to increase tenant satisfaction, retention, and loyalty. The program will evaluate the perceptions of tenants by measuring and benchmarking areas such as the following:
 
  • Overall satisfaction as a tenant
  • Perceptions of property features
  • Satisfaction with management, leasing, and maintenance service delivery
  • Current tenant needs and priorities​
  • Renewal intentions and future space requirements
 
Detailed Reporting
 
Throughout the survey program, you have access to real-time response rates and survey results via our app and website in a familiar environment that you are already used to. At the conclusion of the survey, we provide detailed reports and analysis identifying each of the following items:
 
  • Key Performance Indicator (KPI) dashboards summarizing performance in the areas most directly influencing tenant satisfaction and retention
  • Action planning sections identifying areas that are driving tenant satisfaction
  • Verbatim comments from tenants related to their experiences
  • Question-by-question comparison within your portfolios
 
Ongoing Surveys
 
Because our survey technology is already embedded in our GoAmenity app and website, we make it easy to do ongoing surveys and on the spot surveys on just about any topic.  Have a survey you need quickly, just reach out and we can set one up immediately.
Interested in
Learning More?
If you want to see how we can make surveys easy and free, let's set up a call.

© 2020 Go Amenity LLC

Raleigh NC

[email protected] | Tel:  919-642-2863

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